Group Operations

location > corporate group operations
The Group Operations brings together specialist support services including workplace, human resources, market operations and technology.
Group's Operations purpose is to drive operational excellence through business-aligned services with a focus on quality, cost and risk.
Group Operations comprises the following divisions:
Business Improvement and Strategy provides advice and expertise to Icono and its related entities. It helps them achieve growth and operational effectiveness, and facilitates Icono annual corporate strategy process.
Business Services Division is responsible for the strategic direction, implementation and ongoing management of Icono workplaces, business resilience and sourcing and vendor management.
Human Resources supports Icono businesses by seeking to attract, recruit, reward and retain the best people. It provides global consulting and operational expertise across the organisation, aligned with business strategy.
Market Operations is a segregated operations and control function. It also provides independent middle and back office transaction support to Icono capital markets businesses and services across the Group.
Technology provides business-aligned account management, software development and manages Icono enterprise-wide technology.